NuLiv Lifestyle
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 Frequently Asked Questions

  1. How much does shipping cost and how long will it take for my order to arrive?
    A: Shipping is only $3.95 for US orders, $6.95 for Canadian orders, and $9.95 for orders shipped outside of US or CA, regardless of how many items your order.

  2. What are your shipping options?
    A: We ship through US postal service first class mail for small orders and parcel post for larger orders.

  3. How long does shipping take?
    Orders placed before 1:00pm PST have same day shipping. Depending on your location, please allow 1-5 business days for your order to arrive from our headquarters in Walnut, California. For Canadian orders please expect 3-7 days and for orders outside of CA or US please allow 5-15 days.

  4. Can customers outside the U.S. order from the website?
    A: Yes, we do accept international orders from most countries. Please select the proper shipping option when checking out. If you have any questions, please call us at 1-909-594-3188.

  5. How do I check the status of my order?
    A: Please send us an email at or call us toll-free at 1-888-886-8548. If you provide an email address in the checkout process, simply click on the link provided to check the status of your order.

Ordering and Payment
  1. I don't feel safe ordering online. Are there any other ways to order?
    A: We also accept orders through the phone and mail. Please call us toll free at 888-886-8548. Or print out Order Form (PDF file, HTML file), fill out the form carefully and fax to 1-909-594-3184 or mail to:

    Sales Department
    NuLiv Lifestyle
    4000 Valley Blvd., Unit #102
    Walnut, CA 91789-0937

  2. What forms of payment do you accept?
    A: We accept MasterCard, Visa, Discover and checks. Checks take up to 5 days to clear. more>>

  3. Will you notify me if there are problems with my order?
    A: We will contact you through the phone if there is a problem processing your order.

  4. Do I need to pay sales tax with my order?
    A: We are required by law to apply sales tax to orders shipped within California. more>>

Return Policy
  1. What is your return policy?
    A: We offer a 90-Day 100% Risk Free Guarantee for any orders. For details, simply click the "90-Day 100% Risk Free Guarantee" links. Simply return any unused portions with your name and address and we will process your refund within 72 hours. more>>

Privacy and Security
  1. What is your privacy policy?
    A: We will never share or sell your information to anyone. All payment information is deleted or shredded after payment. more>>

  2. Is my information kept secure?
    A: All ordering information is encrypted with 128 bit SSL through Yahoo Checkout Manager. You will see an (https) during the ordering page to know your data is secure. more>>

OBPS™ supports healthy blood pressure levels
OBSS™ Maintains Healthy Glucose Levels, Helps Increase Body's Sensitivity to Insulin and Helps Cells Become More Receptive to Insulin CardioXine™ Supports Normal 
Cholesterol, HDL, 
and LDL Levels
OsteoSine, the Best Bone Builder to Manage Bone Loss and Osteoporosis
SleepWell helps you have a Good Night's Sleep and a Refreshing and Energizing Morning.

Other Products:

Bone Health - OsteoSine™
Blood Pressure - Optimum Blood Pressure Support™
Blood Sugar - Optimum Blood Sugar Support™
Heart Health - CardioXine™
Sleep Aid - SleepWell™

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